dit hebben ze vandaag reeds geantwoord:
Ik heb twee voedingen met verschillende mfd nrs. Heb een mail gestuurd met foto's ervan.
if you EHEIM powerLED has fallen into water, do not operate this further please. Otherwise, you should currently ensure adequate ventilation – this is achieved by opening the aquarium cover. The probability that a technical problem occurs, while relatively small. However product quality and – security hold at EHEIM for over 50 years the highest priority.
We endeavor to provide you as soon as possible an exchange of power supply. Your ticket number is: 300007072. With this number you can refer any queries.
Thank you for your understanding that this could be needs several weeks time
Als ze dit nakomen blijkt hieruit toch dat Eheim zijn verantwoordelijkheid op zich neemt.
Wordt dus vervolgd.